[Resolved] Xolo — Status of Job sheet No.[protected] | |
Due to display problem I have submitted my XOLO q 1000 opus in Kalyan(Maharastra) Service centre on 21-Sep-14.
But in last 9 days Xolo company do not have any update for the same, I have coordinated with Customer care & service centre both.
They are asking for another 15 days.
Please help me to resolve the same. Was this information helpful? | |
Complaint marked as Resolved
Dear Team,
Almost 23 days completed to deposit my handset on Xolo service center Kalyan Maharashtra, But still I do not have any update for the same????
Thanks & Regards,
Amar Jha
Tel.: +91-022-6645 6250
Mobile : +91 98922 87282
---------------------------- Original Message ----------------------------
Subject: Possible Spam : RE: RE: RE: Status of Job sheet No.310000773049 Reminder-7
From: "Care_Sep'14"
Date: Fri, October 10, 2014 6:12 am
To: [email protected]
--------------------------------------------------------------------------
Dear Customer,
Thank you for your Email.
Inconvenience regretted, we have escalated your concern to our backend team. We will get back to you ASAP.
For further information, kindly call our toll free helpline 1800-30-100-104 (Monday to Saturday 10:00am to 07:00pm)
Regards,
Xolo-Care
www.xolo.in |Contact Us. 1800-30-100-104 (Toll free) |SMS No. 9650444477 |
From: [email protected] [/cpsess8336290374/3rdparty/squirrelmail/src/[email protected]]
Sent: Wednesday, October 08, 2014 11:57 AM
To: [email protected]
Subject: Fwd: RE: RE: Status of Job sheet No.310000773049 Reminder-7
Dear Team,
Almost 17 days completed to deposit my handset on Xolo service center Kalyan Maharashtra, But still I do not have any update for the same????
Thanks & Regards,
Amar Jha
Tel.: +91-022-6645 6250
Mobile : +91 98922 87282
---------------------------- Original Message ----------------------------
Subject: RE: RE: Status of Job sheet No.310000773049 Reminder-5
From: "Care_Oct'14"
Date: Mon, October 6, 2014 6:19 am
To: [email protected]
--------------------------------------------------------------------------
Dear Customer,
Thank you for your Email.
Inconvenience regretted, as we have checked the status your complaint is under process. We will try to get it resolved ASAP.
For further information, kindly call our toll free helpline 1800-30-100-104 (Monday to Saturday 10:00am to 07:00pm)
Regards,
Xolo-Care
www.xolo.in |Contact Us. 1800-30-100-104 (Toll free) |SMS No. 9650444477 |
From: [email protected] [/cpsess8336290374/3rdparty/squirrelmail/src/[email protected]]
Sent: Saturday, October 04, 2014 10:45 AM
To: [email protected]
Subject: Fwd: RE: Status of Job sheet No.310000773049 Reminder-5
Dear Team,
Please share ETR for the same.
Thanks & Regards,
Amar Jha
Tel.: +91-022-6645 6250
Mobile : +91 98922 87282
---------------------------- Original Message ----------------------------
Subject: RE: Status of Job sheet No.310000773049 Reminder-4
From: "Care_Oct'14"
Date: Wed, October 1, 2014 3:47 am
To: [email protected]
--------------------------------------------------------------------------
Dear Customer,
Thank you for your Email.
As we have checked the status your complaint is under process and we could not provide any exact date for the same, we will try to get it resolved ASAP. Please co-ordinate with the service centre team for further details.
For further information, kindly call our toll free helpline 1800-30-100-104 (Monday to Saturday 10:00am to 07:00pm)
Regards,
Xolo-Care
www.xolo.in |Contact Us. 1800-30-100-104 (Toll free) |SMS No. 9650444477 |
From: [email protected] [/cpsess8336290374/3rdparty/squirrelmail/src/[email protected]]
Sent: Wednesday, October 01, 2014 11:30 AM
To: [email protected]
Subject: Fwd: Status of Job sheet No.310000773049 Reminder-4
Dear Team,
Please share ETR for the same.
Thanks & Regards,
Amar Jha
Tel.: +91-022-6645 6250
Mobile : +91 98922 87282
---------------------------- Original Message ----------------------------
Subject: Status of Job sheet No.310000773049 Reminder-3
From: [email protected]
Date: Tue, September 30, 2014 12:40 am
To: [email protected]
--------------------------------------------------------------------------
Dear Team,
Please share ETR for the same.
Thanks & Regards,
Amar Jha
Tel.: +91-022-6645 6250
Mobile : +91 98922 87282
??
---------------------------- Original Message
----------------------------
Subject: Status of Job sheet No.310000773049 Reminder-2
From: [email protected]
Date: Mon, September 29, 2014 2:20 am
To: [email protected]
--------------------------------------------------------------------------
Dear Team,
Please share ETR for the same.
Thanks & Regards,
Amar Jha
Tel.: +91-022-6645 6250
Mobile : +91 98922 87282
---------------------------- Original
Message ----------------------------
Subject: RE: Status of Job sheet No.310000773049 Reminder-1
From: "xolo care"
Date: Mon, September 29, 2014 1:54 am
To: [email protected]
--------------------------------------------------------------------------
Dear Customer,
Thank you for your Email.
As we have checked the status your complaint is under process, we will
try
to get it resolved ASAP.
For further information, kindly call our toll free helpline
1800-30-100-104 (Monday to Saturday 10:00am to 07:00pm)
Regards,
Xolo-Care
www.xolo.in |Contact Us. 1800-30-100-104
(Toll
free) |SMS No. 9650444477 |
From: [email protected] [/cpsess8336290374/3rdparty/squirrelmail/src/[email protected]]
Sent: Saturday, September 27, 2014 12:55 PM
To: [email protected]
Subject: Fwd: Status of Job sheet No.310000773049 Reminder-1
Dear Team,
Please update Status of Job sheet No.310000773049.
Thanks & Regards,
Amar Jha
Tel.: +91-022-6645 6250
Mobile : +91 98922 87282
---------------------------- Original Message
----------------------------
Subject: Status of Job sheet No.310000773049
From: [email protected]
Date: Thu, September 25, 2014 2:17 am
To: [email protected]
--------------------------------------------------------------------------
Dear Team,
Please update Status of Job sheet No.310000773049.
Thanks & Regards,
Amar Jha
Tel.: +91-022-6645 6250
Mobile : +91 98922 87282 Verified Support Sep 30, 2014 Xolo Customer Care's response Dear Mr. Jha,
Greetings of the Day!
Thank you for addressing your grievance to us.
This is in reference to your email dated 29.09.2014 regarding your complaint for your XOLO Smartphone Q1000 OPUS. We request you to kindly share the work order number for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Bharti Singh Rawat
XOLO Care
www.xolo.in
Verified Support Sep 30, 2014 Xolo Customer Care's response Dear Mr. Jha,
Greetings of the Day!
Thank you for addressing your concern to us.
We sincerely regret the inconvenience caused to you on your dealing with Xolo Smart Phone.
This is in reference to your email dated 29.09.2014 regarding Xolo Smart Phone; We would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively.
For any further query or feedback, please contact us at reach.[protected]@xolo.in
Warm Regards,
Bharti Singh Rawat
XOLO Care
www.xolo.in
| |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
91%
Complaints
1399
Pending
0
Resolved
1271
View all 1399 Xolo reviews & complaints
View all Xolo contact information
Post your Comment