[Resolved] Xolo — Still my phone not replaced

N K PATEL

from Delhi, Delhi

Address:

Jamnagar, Gujarat

Dear Sir,

I have purchase my xolo phone on March month, one time replace my touch pad by company in 25 days, again same issue after one month I have again given to service center after 25days service center issued DOA on 25.07.2014, I have submitted DOA to Dealer AB Communication on 25.07.2014, still I have not getting my replacement of Phone.

Request you to do the needful.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Sep 22, 2014

Xolo Customer Care's response Dear Mr.Patel Thank you for giving us a chance to assist you. This is in reference to your complaint dated 25.08.2014 regarding XOLO Smartphone A600. We trust that the provided solution is pleasing and no further issues at your end.The DOA certificate has been issued from our side,request to kindly contact your service center for further resolution. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in