[Resolved]  Xolo — Support // Call reference No 1180847

Address:

Hyderabad, Andhra Pradesh

Hi, With reference call ID 1180847 I have 3 problems with my mobile. (Ref. No having my IMEI no) 1. Mobile having only .95 G for rom (internal memory). that means I can use 0.9G for install applications; After this I wont download and install applications. What I have to install more applications??? if, There is a option that move to SD card, why you gave 12 GB of memory if there is no option for that move to phone storage. 2. If my phone not suitable for 4.4, why you are giving 4.4 update and actually I bought this phone because of 4.4. but at the time of purchase no 4.4 available with the phone. Its ok. Anyway it is available now. After update, phone is not working and i visit 3 times to service center for degrade to 4.2. Let me know my phone support 4.4 or not? if not, why you are sending update for phone. (Check my case sheet for why i visited the service centers- among them we dont know when KPHB service center works? Khiratabad center response is good) 3. Recently I am getting "battery temperature is anomalous, remove the battery". Here one thing i dont have much apps running. I called to your Customer care, they told me that just disable the message.The message coming because of battery temperature is going up. Why dont you replace the battery. If some thing happens you feel the responsibility??? Please reply with mail as soon as possible. and finally let us know, is there customer support people having any information about problems and phones expect "sir visit service center, they will assist you" (if call record with you please check) Regards Chaitanya PS