Xolo — unproffesionalism by service center

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello Dear WORK ORDER NO.[protected] this is jaydeep rajput and i have an mobile xolo 6x 1000, but i have face some trouble in my mobile phone last 10-12 dayys ago and i submitted my mobile at YOUR AUTHORISED SVC. HARI OM SERVICES[protected] J 50 SEC-18 NOIDA 201301 MOB- [protected], and today first i had make a call to custumer care to know about my mobile repaired status and he told me that your mobile is repaired and you will recieve it any time, after that i maked a call to service center to confirm and he told me SAME WORDS than i went to service center make a leave from my office but this time service center person told me that sir your mobile was not repaired, what is this according to me thats not a custumer service i am a really busy person and i cant accept this type of activity . in short service center person are not take his responsblity very well and they all are very irresponsble person if you are provide this type of service than no one custumer buying XOLO MOBILE. and iam never suggest and purchace XOLO MOBILES. THANK YOU.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hello Dear
WORK ORDER NO.[protected]
this is jaydeep rajput and i have an mobile xolo 6x 1000, but i have face some trouble in my mobile phone last 10-12 dayys ago and i submitted my mobile at YOUR AUTHORISED SVC. HARI OM SERVICES[protected] J 50 SEC-18 NOIDA 201301 MOB- [protected], and today first i had make a call to custumer care to know about my mobile repaired status and he told me that your mobile is repaired and you will recieve it any time, after that i maked a call to service center to confirm and he told me SAME WORDS than i went to service center make a leave from my office but this time service center person told me that sir your mobile was not repaired, what is this according to me thats not a custumer service i am a really busy person and i cant accept this type of activity . in short service center person are not take his responsblity very well and they all are very irresponsble person if you are provide this type of service than no one custumer buying XOLO MOBILE. and iam never suggest and purchace XOLO MOBILES.
THANK YOU.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information