[Resolved] Xolo — worst customer service

nirav2344

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat

Sir I bought the phone xolo q3000 in mar 2014.in just 4 months o[censored]sage its rear speaker went bad.so I reached the nearest service center to resolve the issue.after 7 days I got my phone repaired.but again it went bad.so I again give the phone to service center.then after 20-25 days I got my phone.and now again my phone's rear speaker went bad.I am just fraustred with the service.so I just want to get refund or replacement of the phone.I don't want to go again at the pathetic service center.

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Complaint marked as Resolved

Verified Support

Sep 30, 2014

Xolo Customer Care's response Dear Mr.Nirav, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 30.09.2014 regarding your complaint for your XOLO Smartphone Q3000. We request you to kindly share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in