[Resolved] Xolo — worst mobile service

sumitsourav10

Address:

Patna, Bihar

Hello Mam I am Surendra kewat from patna bihar..i had purchased xolo play 8x-1100 in October 2014 ..Aftr 4 months using it began to hang..touch was not responding very well. PCB and touch have been changed but problem is continue.. Now It is moving service center to noida and noida to service center from last 2 month..6-7 times i have been submitted my cell phone in service centre in patna in vindhyavasini communication.. my workorder no is[protected] and my IMEI no is -[protected]..your ASM MR. Narayana chaudhary again saying that we would have to change PCB. With this mail i am attaching job sheet..so plz let me know that now what would i do ..if company is not able to solve the problem than why did not replaced it..why making foolish to people.. Thanks Surendra kewat [protected]

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Complaint marked as Resolved

Verified Support

May 05, 2015

Xolo Customer Care's response Dear Mr. Kewat, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 04.05.2015 regarding your complaint for your XOLO Smartphone (8X-1100). We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at reach.[protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care reach.[protected]@xolo.in www.xolo.in