[Resolved] Xolo — worst services consumer can ever have

Miss Megha

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

my xolo a600 phone display was broken and i have given it on 12.7.2014 for repair.. They always says i get my phone within 3 to 4 days when i call them. my phone IMEI no. is [protected]. And pls i don't want the stupid consoling words from you. i want my work done on time. The service centre is laxmi nagar.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Oct 18, 2014

Xolo Customer Care's response Dear Ms.Megha, Greetings of the Day! Thank you for addressing your grievance to us. This is to your email dated 29/09/2014, regarding your Xolo Smartphone A600. We would like to inform you that your handset has already been for dispatched from our end. Further, we would like to request you to kindly provide us some time our service centre team contact you shortly. Also, we would like to inform you that you may track online through DTDC docket number: V18432599 Warm Regard’s Bharti Singh Rawat Xolo Care www.xolo.in

Related Xolo reviews

View all 1399 Xolo Reviews

Comments

Xolo Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Ms. Megha,

Greetings for the day!

Thank you for sharing your concern with us.

This is in reference to your post dated 29th Sep'14 regarding your XOLO Smart Phone (A-600); we would like to inform you that we have dispatched your device due to no consent on the given estimate from your end.

Further, we would also like to update you that the repair estimate has already been shared with you as the handset is physically damaged and out of warranty.

We request you to collect the device from the respective service centre post the delivery.

If you require the services for the respective device or for any further query, please contact with us at [protected]@xolo.in.

Thanking and assuring you our best services always!

Warms Regards,
Pankaj Arora
XOLO CARE
[protected]@xolo.in
www.xolo.in

Miss Megha

from Noida, Uttar Pradesh

seriously... my phone is yet not repaired and it is with u only frm last 6 months. this compony has no proper customer care services... worst is the smallest word for ur company... its much more than worst company...