[Resolved] Xolo — Xolo 1x black mobile not working

wasim15

Address:	New Delhi, Delhi, 110003
Website:	xolo.in

Dear team,
I had purchased a xolo 1 x black phone in march month.in starting it work very good but after one month it create a big problem. Screen is blinking and stop after shut down the mobile. And again blinking after few hours. After show in service center in lucknow they solve it temporary. They format my phone and said that company is preparing a software to resolve this issue.
But after 3 month your company is not prepare a software. Now i am facing a another problem, battery is not working properly and full battery will discharged with in one hours. I am very much disturb with your service and your mobile hand set. From the date of purchase it is not working properly. I don't want to show it in service center

So please look in to this matter and change my hand set as early as possible

Thanks

Dr. Wasim
[protected]

Was this information helpful?

No (0)

Yes (0)

Sep 26, 2016

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2016

Xolo Customer Care's response Dear Wasim,
Greetings of the Day!
Thank you for writing to us at XOLO Support
We regret the difficulties you are experiencing with your mobile phone and we thank you for bringing your concern to our attention.
As per our telephonic conversation, we would like to acknowledge you that our concern team is working on your complaint and we will keep you updated with the progress.
We value your relationship with XOLO and assure you of our best services always.
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in

Related Xolo reviews

View all 1399 Xolo Reviews

Comments

6112086

I have given my xolo cube 5.0 2gb to repaire but that has cause more problem after reparing too much heat, camera quality is also non efective, networking problem but no any on responce on asking question regarding this i am too disappointed by service of barabanki service centre

Xolo Customer Care's response, Aug 25, 2016

Verified Support

Dear Customer,
Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number and IMEI number so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in

Prashant01

from Delhi, Delhi

Sir

I have hust purchased my phone for 3 Month ago an getting service problems threes times i don't know how can i further proceed with this phone i am unable to use this i want to replace it

Xolo Customer Care's response, Sep 9, 2016

Verified Support

Dear Prashant,
Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city, state name and device IMEI number so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in