[Resolved] Xolo — Xolo black 1X battery going to blast soon,back cover coming out

Sitanshu Kumar Singh

Address:	Bokaro, Jharkhand, 827006
Website:	wwww.xolo.in

Hello sir, i have buyed Xolo black 1x in 16 Nov 2015..Now it's 1year also not completed but battery got damaged and going bigger day by day..as bcoz of this my back cover also coming outside the phone...I got totally harrased in this phone because of its bad quality..plz replace this model with other same model or resolve my problem.Now I really want justice against these company using Chinese batteries..

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Nov 27, 2016

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Xolo Customer Care's response Dear Mr. Singh,
Greeting for the Day!!!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone
In response to your concern, we would request you to kindly revert with your contact number, device IMEI number so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in