[Resolved] Xolo — Xolo black dead after 3 services | |||||
1 - Purchased Xolo Black during July 2015 through flipkart (Biggest mistake I have ever made) 2 - Had issues with the touch sensitivity during December, 2015 (One or two days before Christmas) and sent to service center for the same (which was repaired and received by first week of January after my birthday) 3 - Vibration and network issues since April 1st week, given it to service center on 18th April, 2016. Within warranty and its not even a year old and it has gone for repairs for 3 times already. Now the phone is completely dead! IMEI/Serial Number of the phone: [protected] Date when the phone was last submitted: 17th May, 2016 Call at registered Number - [protected], if not reachable call on - [protected] I have written many mails for which there is non reply. Was this information helpful? | |||||
Oct 10, 2016 Complaint marked as Resolved Xolo customer support has been notified about the posted complaint. Verified Support Sep 09, 2016 Xolo Customer Care's response Dear Rio, Greetings of the Day! We regret to hear the difficulties that you are experiencing with your mobile phone and we thank you for bringing your concern to our attention. As per our telephonic conversation, you have informed us that your handset issue has been resolved. For any further query or feedback, please contact us at [protected]@xolo.in Regards, Satyaveer Yadav XOLO Care www.xolo.in | |||||
 2 Comments | |||||
Comments
My Xolo black mobile is burst mobile I have ever buyed in my life. Within 1 year I have taken it to the Xolo care for 2 times and it is now dead only. Xolo care refuse to repair it what should I do? I have not used it properly also.
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Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in