[Resolved] Xolo — Xolo Black Ix Phone Screen blinking and flickering | |||||
I have purchased Xolo Black 1x's in December 2015 (9 months back) and I am facing an issue of screen flickering and display goes bright and faded many times. With this issue I am unable to use the phone properly. While making call and receiving call screen will be blinking not only for phone calls evening using any app it happens repeatedly. I would request you to take back the handset and issue me new one as it is under warranty period. Phone IMEI Nos. Slot 1: [protected] Slot 2: [protected] Please do the needful to solve this issue and donot give the chance to take legal actions against Xolo. You can contact me for more details : [protected] and email: [protected]@gmail.com Was this information helpful? | |||||
Sep 25, 2016 Complaint marked as Resolved Xolo customer support has been notified about the posted complaint. Verified Support Aug 25, 2016 Xolo Customer Care's response Dear Mr. Vadaga, Thank you for writing to us at XOLO Support. We regret the difficulties you are experiencing with your mobile phone and we thank you for bringing your concern to our attention. As per our telephonic conversation, we would suggest you to re-visit nearest XOLO Authorized Service Center, so that our engineers can diagnose the problem and take corrective action. For any further query or feedback, please contact us at [protected]@xolo.in Regards, Satyaveer Yadav XOLO Care [protected]@xolo.in www.xolo.in | |||||
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