[Resolved] Xolo — XOLO CARE IN MANIPUR SUCKS!!!!!!!!!!!!!

seiboy touthang

from Kolkata, West Bengal

Address:

Imphal East, Manipur

I bought XOLO Q-800 X-Edition from Flipkart in the month of January 2014. Unfortunately, the camera stopped working after a few months. So i took it to the XOLO SERVICING CENTRE in Manipur ( RK TELECOMMUNICATION, Thangal Bazar, Imphal West) on 19/05/2014 for REPAIR. But to my horror, till date i.e. 05/11/2014 my phone is still under REPAIR and they told me to wait patiently. To be honest, I am running out of Patience. How much longer do i have to wait patiently. Thanking you Yours Patiently JIMMY

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Complaint marked as Resolved

Verified Support

Nov 06, 2014

Xolo Customer Care's response Dear Mr.Touthang, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 05.11.2014 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in