[Resolved]  Xolo — xolo care Jalandhar notable to repair the mobile phone even after more than one month.

Address:

Kapurthala, Punjab

Ref. XOLO Q1000 Opus IMEI No. [protected], owner : SAHIL KAPOOR In JULY end this ref. mobile was handed over to BUNTY-XOLO with complaint of non Charging/Non Displaying. After more than one month of chasing they returned the phone on 8/9/2014 saying that its motherboard was changed and it was ok. BUT on checking, it was found that the phone was responding NO to camera. Again this phone was deposited with BUNTY-XOLO on 9/9/2014 for repair. TILL DATE i.e. 11/10/2014 THEY ARE NOT ABLE TO REPAIR THE PHONE, AND I AM WITHOUT PHONE FOR THE LAST TWO AND HALF MONTHS. THEIR SOLE REPLY IS : PHONE IS WITH DELHI PEOPLE. THIS PHONE WAS PURCHASED IN May2014 ONLY. This is poorest of poor service I have seen which takes more than one month for each operation I still do not know the fate of my phone. They also deny for the replacement for the same, after all this is a defective product. I am in a fix what to do. Please help. May be I could be given replacement in lieu.