Comments
This has been 5 days still no response and progress on my complaint. i do't think so that XOLO management is serious about their Customers and just busy in making money by selling the products. Worst after sale service i could see.
Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Ms. Swati
Greetings of the Day!
This is in reference to your concern dated 08.05.2016, regarding your XOLO PLAY TEGRANOTE NOTE.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
We would like to inform you that we have tried to contact you on 07720028976 however, number was not contactable.
Also, we would like inform you that the serial number which you have provided is wrong because we have got different details from that serial number, so would request you to visit nearest XOLO Authorized Service Centre, so that our engineers can diagnose the problem and take corrective action.
Please find below service centre address:-
NEW TIRUPATI CELLULARS (Service Centre)
Shop No 4&5, EsteemTower, Mumbai Pune Road, Kharalwadi, Pimpri
Contact Number-9112198114
For any further query or feedback, please contact us at [email protected]
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
[email protected]
Greetings of the Day!
This is in reference to your concern dated 08.05.2016, regarding your XOLO PLAY TEGRANOTE NOTE.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
We would like to inform you that we have tried to contact you on 07720028976 however, number was not contactable.
Also, we would like inform you that the serial number which you have provided is wrong because we have got different details from that serial number, so would request you to visit nearest XOLO Authorized Service Centre, so that our engineers can diagnose the problem and take corrective action.
Please find below service centre address:-
NEW TIRUPATI CELLULARS (Service Centre)
Shop No 4&5, EsteemTower, Mumbai Pune Road, Kharalwadi, Pimpri
Contact Number-9112198114
For any further query or feedback, please contact us at [email protected]
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
[email protected]
Xolo — Xolo one
Hang on xolo job sheet no:12474 mobile no:[protected]Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Greetings of the Day!
We sincerely regret the inconvenience caused to you.
As per our telephonic conversation, you have informed us that your handset issue has been resolved.
For any further query or feedback, please contact us at [email protected]
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
Greetings of the Day!
We sincerely regret the inconvenience caused to you.
As per our telephonic conversation, you have informed us that your handset issue has been resolved.
For any further query or feedback, please contact us at [email protected]
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
Xolo Mobile — My xolo q1010i mobile was lost please search my mobile
My mobile IEMI no. is [protected], [protected].Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Q1010I.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Q1010I.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
Xolo Era — Mobile Handsets
I ordered a phone through snapdeal. mobile phone xolo era. one week ago. and its show some problem in processing many times. so please you repair this phone or replace that phoneXolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO ERA.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO ERA.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
Xolo Mobile — Mobile
Since April 15 phone Updates are not coming. Before it was coming regularly and my other phone is update KitKat to Lolypop. But Xolo still KitKat 4.4.2Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
Xolo — Charger damage
I have to purches in August with warning of 6 month ... but now my charge have to damage so i want to a new chargerXolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would suggest you to visit nearest XOLO Authorized Service Center, so that our engineers can diagnose the problem and take corrective action.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your query, we would suggest you to visit nearest XOLO Authorized Service Center, so that our engineers can diagnose the problem and take corrective action.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
Xolo Mobile — Product not working
My xolo Q1010i mobile wifi is not working i submitted it to the center and they took about one and a half month but still the problem is as it is my set was under warranty but still i am sorry about such bad customer service.Xolo Customer Care's response, May 18, 2016
Verified Support
Dear Customer,
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Q1010I.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Q1010I.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in
Xolo Mobile — Asesarries
Mujhe xolo Q600s ka lebal cover kahi per bhi Ni mil raha h kisi bhi service center me nagpurXolo Mobile — Touch pad not work
I send my mobile Q900S SR.no-WINQ900414H1004120IME1-[protected]IME2-[protected]mobile no -[protected] to M/S, Smarnika Enterprizes Panvel for repairing on 03.08.15 but still not receive.my work order no[protected]Xolo Mobile — Missing of the watch,keyguard,sunglass
The offers free items are missing.there is only mobile but no other items which to be given free with it.Xolo — SMS nitification not getting
I am using xolo play 8 x 1100 .SMS nitification not getting when I am using the inbuild sms app.Xolo Mobile — Worst Phone I was buy in my life
When I see the reviews of Xolo Mobile all are good, but i can really upset because these reviews are fake. Battery charging time extended, tower problemkrishna — Two time money pay
I paid money two times but only one ticket boocked...please refund my moneyXolo — battery non availability
In Bareilly service center the mobile battery of xolo A700 is not available since 4months. please make it available in bareilly service center pin code:243001Xolo — I have not my phone from service center last 2.5 month.
Dear sir, I bought a xolo opus 3 from infibeam, so my phone has only one problem is display problem.Then I give xolo opus 3 to service center.Last 2.months I don't get my phone from Kolkata service center, So what can I do now.Xolo — Not recived my xolo q1100 mobile from 2mounth in xolo care
My xolo q1100 mobile 2month in xolo care in uttam nagar xolo care and not recive mobile Dropped a mail to [protected]@xolo.in just now. It has been more than a month XOLO is unable to resolve my issue. Seems it is the least priority for them.
Hello,
I was suppose to get a response on my query in 2 days. It has been 5 days now and no response from Ritesh.
Spoke to As Manager Hari Chowdhury and he has assured me that i will be getting a call in next 1 hr.
Not sure if i will.
updating the consumer forum with these details.
Regards
Hello,
I was suppose to get a response on my query in 2 days. It has been 5 days now and no response from Ritesh.
Spoke to As Manager Hari Chowdhury and he has assured me that i will be getting a call in next 1 hr.
Not sure if i will.
updating the consumer forum with these details.
Regards
Just now Spoke to Ritesh since he was the one who promised me to call me back and resolve my issue in 2 days. It has been 5 days and now he says that he is waiting for a response. He is not ready to tell me what is their escalation process. He is not ready to give me a date by when i can get a response. He is not ready to call service centre and speak to them. Service Centre and Customer care and XOLO mail all are from same company then why they can not call and talk to each other?
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Thank you for writing to us at XOLO Support.
This email is in reference to your concern with XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you, for better assistance.
For your convenience, our support staffs are available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in