[Resolved] Xolo — Xolo Model: Q800IMEI-1 :[protected], IMEI-2 :[protected], S/N : Q80013E0039564

Anuradha Podila

Address:

Hyderabad, Andhra Pradesh

We gave below mobile for servicing on 21st June 2014. Called them more than 50 times. Earlier they said that mobile will be repaired in a day. Later they said they have sent to Xolo company. Now they are saying that same kind of mobile is not available. They could not repainr it. We need to pay additional Rs.4000/- to them to replace with different piece. Please address it immediately. Xolo Model: Q800IMEI-1 :[protected], IMEI-2 :[protected], S/N : Q80013E0039564 Work Order no:[protected] Service Center: Siri Communications, Hyderabad, Landline Nos:[protected]

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Complaint marked as Resolved

Verified Support

Sep 17, 2014

Xolo Customer Care's response Dear Ms Anuradha Greetings of the Day! Thank you for selecting Xolo smartphones. This is in reference to your post dated 12.09.2014 regarding Xolo Smart Phone Q800; we trust that resolution shared with you is satisfactory and look forward to a valuable connection with you. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in

Verified Support

Sep 17, 2014

Xolo Customer Care's response