[Resolved]  Xolo — xolo opus 3 is wrost condition

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, i have purchased Xolo opus3 mobile in jan2015. it is just worked on 15days. I have already submitted my Xolo (opus3) phone at your service center sec - 18 Noida on 17 Feb 2015, to resolve software issue only(work oder no[protected] in good physical condition. the issue in my mobile software problem. But I reached to pick my phone from center I found display is not properly fitted and have scratches also. When I ask the care representative about this he said that he repairs/replace display accordingly. And ask me to collect the same on 9 march 2015. But still no progress found in this matter till now. So I request you to look in this matter on priority basis as my work is hampering a lot in absence of my phone. Thanks Kuldeep Sharma [protected]
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Complaint marked as Resolved 
Verified Support
Mar 18, 2015
Xolo Customer Care's response
Dear Mr. Sharma, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 13.03.2015 regarding XOLO Smartphone (OPUS3); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in
Verified Support
Jun 04, 2015
Xolo Customer Care's response
Dear Mr. Sharma, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 13.03.2015 regarding XOLO Smartphone (OPUS 3); as per our conversation with service centre, it is confirmed that your issue has been resolved. Also, as discussed over the phone your handset is working absolutely fine now. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in
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