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I have the same problem with XOLO ERA 1X. when we call to other person then a message appears on the screen as 'SIM CARD REMOVED' and RESTART NOW. And when restart the phone then VOLTE sign does not appears on the screen without clicking on ENHANCED 4G NETWORK. Plz suggest me to short out this problem bcz this problem is facing two many customer .
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Pl donot pay any thing to care office.
Send notice to HO to the Director.
Dont take your phone from service centre.
He has to repair at free of cost.
I already raise big issue to Gove against xolo, Government will take legal actions any time against xolo/lava company.