[Resolved] Xolo — Xolo phone q1000s not received from service centre

Hitesh Bhavsar

from Surat, Gujarat

Address:

Surat, Gujarat

I had bought xolo q1000s mobile phone on 03/11/2013 from bhatia comm. & retail (India) pvt. Ltd., surat, gujarat vide bill no.8557/r of rs.16000/-. In the matter i beg to state that the said phone has been given to xolo care office at f1 info solutions & service, surat phone no.2737979 on 11/07/2014 vide workorder no.[protected] to solve display problem as it was dead. Since 11/07/2014 i repeatedly asking for my phone but they are failed to give me exact period or date for delivery of my phone. I am very regret with their services. What should i do? Will you help me to take back my phone in short time?

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Complaint marked as Resolved

Verified Support

Sep 20, 2014

Xolo Customer Care's response Dear Mr.Hitesh Greetings of the Day! Thank you for making us aware with your grievance. This is in reference to your post dated 27.08.2014 on https://www.consumercomplaints.in regarding your complaint for your XOLO Smartphone Q1000S. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in