[Resolved] Xolo — XOLO Play_8X-1200 (IMEI : [protected] )

raju kasa

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Dear Sir, Refer to trail mail. [protected]@xolo.in ID is not working. I express utmost disappointment with the service of XOLO.I have been trying to get handsfree of XOLO for last 4 weeks without any sucess.I had visited Vile parle, Malad, Goregaon service center where there is no stock.Calls to numerous customer care have also not yielded any result. Witin a month of purchase, the device is getting heated up.Full Battery now gets drained within 5 hours without any excesive usuage. Is someone in XOLO who can help????? XOLO Play_8X-1200 (IMEI : [protected] ) [protected] Raju kasa

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Complaint marked as Resolved

Verified Support

Oct 29, 2014

Xolo Customer Care's response Dear Mr.Kasa, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 11.09.2014 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint.We are unable to track information from your given IMEI number. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in