[Resolved]  Xolo — XOLO Q1000 - Battery charging issue in 10 months

Address:

Pune, Maharashtra

I purchased XOLO Q 1000 sometime in Oct’13. I faced battery charging problem in July/Aug’14 (just in 10 odd months) – Battery doesn’t get charged even by 1%. Initially I thought it must be battery problem – so i got another battery – but I was wrong. With frustration I thought it must be the battery pin issue – I touched the battery pin and it broke. Later I went to service center – they said its hardware tampering and now it is out of warranty. I said OK – tell me how much it would cost to repair. After few days they said it would cost 2300/- for repairing the phone. I said OK and go ahead with the repair – while I asked them whether it would work after the battery pins are replaced – they said yes – as I said them the charging problem is before the pin got broken. It almost 3 weeks now – and they are saying its a PCB problem - which would cost half of the phone cost. One of my office colleague also had same battery charging issue. IMEI [protected] Job Sheet no: 1426 - Pune Pimpri