[Resolved]  Xolo — XOLO Q1010 Phone battery defective

Address:Sonbhadra, Uttar Pradesh

Dear Sir, I purchase the subject phone on dated:12.03.2014 from Ganpati mobile at lucknow. From the beginning I doubt on battery due to it's red led continuous Blinking.I also shown this to shopkeeper, but as per him it is ok. Finally battery not being charged at the moment in any condition and Found defective. This phone is very costly and this type of problem occurred Within Five to six month... I get repaired the set on 25th August 2014 at LAVA service Centre Multitech Services in Lucknow, but after 6 days same problem occurred. Anyhow battery get charged after a several time effort and run one month. Again today battery get discharge and not being charge. I facing lots of problem to repair the set to going to varanasi or lucknow.I travel long distance from my city minimum 157 Km to 300 km.It is not possible every time to travel for mobile repair. Please look in to this matter as early as possible or replace the mobile set because this set is deffective from the purchase.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Oct 08, 2014
Xolo Customer Care's response
Dear Mr.Pandey, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 07.10.2014 regarding your complaint for your XOLO Smartphone Q1010. We request you to kindly share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information