Xolo — XOLO Q1011 SET - AUTO OFF PROBLEM -IMEI NO. [protected]

Above mentioned set was purchased online through amazon.in vide invoice no. KA-BLR[protected] dated 6/7/2014. Set works properly for 4-5 months & thereafter started to gave the problem of auto off. Lastly, In Dec.2014, set was handed over to xolo authorised service centre M/s. The Key Pad -Guwahati for resolving the problems. In Jan.15, after one month service centre handed over set to me saying problem has been resolved & when I asked them to give me test check after inserting my Sim & Memory card in mobile, I found that set was giving the same problem. Then your service centre informed me that set will be replaced by the co. and it will take 5-10 days fro replacement.For the last one month I am in touch with service centre, but till date neither they have provided me new set nor they have repaired my old set. I am facing lot of harassment due to your service center attitude.I am staying 600 kms. away from Guwahati & it is not possible for me to visit service centre daily for fallow-up. Now, service centre people are saying that they will see the problem.This is the horrible situation & even after two months XOLO co. is not resolving my problem & today at 2.30PM when I contacted your customer care person he misbehaved with me. I have e-mailed about this to xolo co. I request the forum to take-up the matter with co . Hopping a prompt action from your end. BALBIR SINGH DAB