[Resolved] Xolo — XOLO Q1200

ravirajstarr1

from Vasai-Virar, Maharashtra

Address:

Thane, Maharashtra

We have purchased a xolo q 1200 from Dombivli on 22.06.2014 for Rs.12000/-. But due to some problem in battery it was sent to service centre for repair in Dombivli. Please find below address of service centre. MEDIA ENTERPRISES Shop No. 2 Om Yamuna Madhav Society Veer savarkar road Near Bramahan sabha Dombivli 421201 Contact Person: Dhananjay Phone: [protected] Email:media.[protected]@gmail.com The first time it was submitted to service centre was on 14.11.2014- vide notification no.[protected], the 2nd time it was submitted on 05.12.2014, vide notification no.[protected] and the 3rd time it was submitted on 05.01.2015, vide notification no.[protected], The mobile is still with service centre, we are not getting any reply. We had contacted Mr. Tushar Patil (Cell- [protected]) head of service cetre in dombivli. Mr. Tanviq - Branch SAles MAnager (XOLO) (Cell- [protected]). Please help us to get us the replacement of the mobile which we have purchased, it is still under warranty period. Thanks and regards Raviraj Cell- [protected]

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Complaint marked as Resolved

Verified Support

Feb 06, 2015

Xolo Customer Care's response Dear Mr. Raviraj, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 03.02.2015 regarding XOLO Smartphone (Q1200); as discussed we would like to inform you that we have dispatched the handset and same had received at the service centre. Hence, we request you to visit respective service centre and collect the handset as per your convenient time. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in