[Resolved] Xolo — Xolo Q1200 not working any day form date of Purchase

Divyansh Jain

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

Dear Sir, I have submitted my Xolo Q1200 at your Bhiwandi Service Center on[protected] Work order No[protected] /[protected]. Here is Almost 25 Days passed but I have not received any positive response from your Side. It is Very harassing, and it is 6th or 7th time when my phone went for service. After 9 months of Purchases, I had less used my phone then your service center. Please do Necessary action regarding my complain or Replace My phone with New One either arrange My Cost back (Rs 12500). I had purchase on[protected]. From Aditi Collection

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Complaint marked as Resolved

Verified Support

May 11, 2015

Xolo Customer Care's response Dear Mr. Jain, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 09.05.2015 regarding XOLO Smartphone (Q1200); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in