[Resolved]  Xolo — Xolo Q700i, given for repair since 2 months Job #[protected]

Address:

Ahmedabad, Gujarat

I purchased Xolo Q700i on January 1st and in month of April due to accident the touch screen broke and I gave phone to the service center in Ahmedabad to get it repaired. They gave me an estimate of Rs 5500 and it will be repaired in approx 20 days. Now it is more than 2 months that I have not received my phone in a working condition. On calling them multiple times, they just give fake time limits that it will be done in a week, etc. On telling service center ppl in Ahmedabad that if the phone is not repairable, please let me know and give it back to me and I will purchase another phone, they say that once the phone has been sent to the company and estimate has been passed by the company, they can't get the device back and company will definitely repair it and return me back in a working condition, but no clues of my phone. Right now, I am without a phone and facing problems as I can't even buy a new phone nor I am getting my device repaired and also not getting proper reply. Please do the needful.