[Resolved] Xolo — Xolo service fraud service an consumer expolitation

[Resolved] Xolo — Xolo service fraud service an consumer expolitation

A avkash sahani from Mumbai, Maharashtra

In my mobile their were screen break and touch screen problem.which i was submitted to nearest service center to c com telecommunication pvt l .my mobile xolo play 6x 1000 with imei [protected] .i have submitted on 20 october 2014 with job no.[protected] still not get response while after visiting to service center i get fake respond but when i call at consumer care of xolo, i get to know that i have submitted on 25 november 2014 with new job or workorder number and said me that i will received within a week . still i did not get response and i want my Mobile back with justice.i beg you help me !!! Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Verified Support Dec 11, 2014 Xolo Customer Care's response Dear Mr. Sahani, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 07.12.2014 regarding XOLO Smartphone (6X-1000); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in Verified Support Dec 16, 2014 Xolo Customer Care's response Dear Mr. Sahani, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 07.12.2014 regarding XOLO Smartphone (6X-1000); as discussed we would like to inform you that we have dispatched the handset and same will be received by the service centre at the earliest. For your further assistance please get in touch with the respective service centre. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in
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