| Address: | Thane, Maharashtra |
Ihad given my xolo smart phone for repairs at Thane city service centre, but to make money, I was told that the said phone is physically damaged from inside of devise damaged. But I did not damage the said handset. neither I dropped it nor accidently happened anything nor there is any child use by which this hand set is physically damaged as claimed..
I just inserted ear jacks about 8-10 times about 2 months back. but it got damaged. How come so limited use can cause physical damage ? But still I was not interested in using ear jack I stopped it and started using mobile. But now this Handset's Battery is not getting charged properly. Battery charger is o.k. because the same battery charger works fine with other handsets. Also Outgoing Calls were not getting connected properly. After 3/4 attempts outgoing call gets connected and I am charged for all the calls.
Sir, again I say that I have not damaged the said handset, but perhaps XOLO Co. sold me a defective piece.
So pleas repair it under warranty, or replace it with another one. Was this information helpful? | 
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