[Resolved]  Xolo — Xolo X1000 Mobile Handset Problem since Last FIVE Months

Address:Vadodara, Gujarat

Dear Xolo Customer Care, I have the Xolo X1000 phone. Which has the problem of heating and battery getting discharged. Handed over for repair to Xolo service wide W O No.[protected][protected] [protected]. This phone is under repair since last four / five months and can not be repaired by Xolo. Xolo offered me a new handset ( as per Mr. Ashu Maheshwari, but it was not new ) X1000 but THE NEW HANDSET HAS MOBILE NETWORK PROBLEM !!! The brand new handset has PROBLEM. Again it was handed over for repair wide work order No.[protected] on 21/07/2014 but till the phone is not repaired. No one is replying even after so many mails to the following email ids. ashu.[protected]@xolo.in; chittaranjan.[protected]@xolo.in'; 'reach.[protected]@xolo.in'; 'Xolo Care'; [protected]@yahoo.in' This type of worst service and Customer support I never seen.
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Aug 14, 2020
Complaint marked as Resolved 
Oct 02, 2014
Updated by Bipin Shiroya
I never suggest to go for Xolo mobile phone to my friends & relatives even if they got free.
As per the guideline of National Consumer Helpline (Complaint Reg. No. 535067) I have sent a Reminder Cum Legal Notice to Customer Service Head, Xolo Mobiles at Noida address. Even though the Xolo people not replied at all.
Oct 04, 2014
Updated by Bipin Shiroya
Even after tow days, there is no reply at all !!!
Oct 06, 2014
Updated by Bipin Shiroya
hello, every body, EVEN AFTER FOUR DAYS, THERE IS NO REPLY FROM XOLO !!!
VERY STRANGE !!!
Oct 11, 2014
Updated by Bipin Shiroya
Hello Bharti madam, Even after NINE DAYS, yet I don't received your solution !!!
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