[Resolved]  Yatra.com — Amt not yet recd

Address:

Mumbai City, Maharashtra

Dear sir, my booking ref id S1041710 I booked tour for Thailand on 16th August 2014 from your Andheri -Mumbai branch for departure date on 17/09/2014 . But today suddenly got call from your office this booking is postpone due to seasonal problem. I was aksing abt my booking refund amount they told me you will get 4-5 working days .I require money on urgent baisis . Because problem is raised from your side i dont want to suffer in your issue. Already i got late intimation from your side before 10 days for tour . Its very worst . My booing amt Rs.20, 000/- . why its dealy from your.. stiil amt not recd. Your branch manager Mr. Shivcharan (Andheri- Branch) warn me pls talke me properly otherwise we will give amt after 7- 10 days . I am mailing since 4 days nobody give me proper reply from andheri branch . Whenever i called them they every time telling me gone for lunch, gone for washrrom, gone for meeting, we will call later, will revert you . this is not kind of proper serivce to maiantain customer relationship.