Yatra.com — Book a bus ticket but bus was cancelled by bus operator but refunds is not credited in my account

Address:Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008
Website:yatra.com

On 01/09/2020 i booked a bus ticket on yatra.com for 02/09/2020 varanasi to delhi my booking reference number is[protected] my contact number is [protected] But bus was cancelled by bus operator & i try to get refunds from yatra.com but no solution given by site
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Dear Munendra,

Greetings from Yatra.com!

We regret the inconvenience caused. We would request you to kindly share us your Yatra booking number for us to check and assist you further.

Regards
Yatra Care
booking reference number[protected] and bus pnr number A5RC6YH4

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