[Resolved] Yatra.com — Booking not done but money debited | |||
I tried to book cab with 25% of initial amount via yatra mobile app. I used google pay for the transaction and transaction was successful, Money debited from my account and credited to yatra account(Received message from bank server), But i could not find any details about my booking and i haven't receive any sms or email regarding this this transaction, And my account shows no booking was done with us recently. Kindly provide my money back. Registered account : [protected]@gmail.com Was this information helpful? | |||
Oct 31, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 28, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded the request to initiate the refund for your booking. Yatra takes 48-72 hours to process the refund. Further, your bank may takes 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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