Yatra.com — Cheating on Flight Date Change/Cancellation.. Booking Reference No YT13865656

Address:

Kolkata, West Bengal

Dear Sir, I has booked international flight with yatra.com executive pawan.[protected]@yatra.com who had communicated to me that incase if flight timming has to be rescheduled at returning I have to pay airlines cancellation charges and new booking price. When i called yatra.com on 14-Feb-15 to change my flight date, i was told by an executive that I will not get any amount if i go for date change additionally I will have to pay Rs 40, 000 for my returning Ticket from Dubai to Kolkata.. I am shocked to see this kind of cheating.. I bought ticket from outside at only Rs 12, 000/- My return ticket still pending with yatra.com from Dubai to Kolkata... Yatra.com is also not helping to change my ticket to domestic travel..I feel its totally cheating and fraud activity to grab customer hard earned money... I would request consumer forum authority to look into this issue and help me for the same..Thanks.. Regards, Asghar [protected]