Yatra.com — Complained about wrong booking.

Address:Mumbai City, Maharashtra

HI I have booked a flight ticket, from yatra.com web site and the ticket came after i completed the payment process, was different from what i have selected. i have select 7.pm flight of indigo from Mumbai to Lucknow but the ticket came of 1.50 pm indigo again i have selected 12.25 pm indigo flight for return from Lucknow to mumbai but the ticket came for 8 am flight. after calling just 2 mins receiving the ticket from yatra and asking about the said problem i was told that i will get a call back on my said number, but no one called yesterday i waited for the complete day. then today i called customer care again stating the details i was given a solution of rescheduling the flight with fare difference and 6 k charges for the same. why this not been told yesterday, their was no fare difference again, why should i pay for the charges for the mistake which i have not done.
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Dear Ajeet,

Apologies for the trouble. Please share your contact details and reference ID. We’d get back to you shortly.

Best Regards
Yatra Care
Dear Sir

I have booked a ticket for August 19 but when payment made it shows 4 August and when rescheduled my entire money is lost


Ticket reference no YG5CTK


Best regards

Venugopal.G

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