Yatra.com — Complained about wrong booking. | |||
HI I have booked a flight ticket, from yatra.com web site and the ticket came after i completed the payment process, was different from what i have selected. i have select 7.pm flight of indigo from Mumbai to Lucknow but the ticket came of 1.50 pm indigo again i have selected 12.25 pm indigo flight for return from Lucknow to mumbai but the ticket came for 8 am flight. after calling just 2 mins receiving the ticket from yatra and asking about the said problem i was told that i will get a call back on my said number, but no one called yesterday i waited for the complete day. then today i called customer care again stating the details i was given a solution of rescheduling the flight with fare difference and 6 k charges for the same. why this not been told yesterday, their was no fare difference again, why should i pay for the charges for the mistake which i have not done. Was this information helpful? | |||
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Sir
I have booked a ticket for August 19 but when payment made it shows 4 August and when rescheduled my entire money is lost
Ticket reference no YG5CTK
Best regards
Venugopal.G
I have booked a ticket for August 19 but when payment made it shows 4 August and when rescheduled my entire money is lost
Ticket reference no YG5CTK
Best regards
Venugopal.G
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+91 95 5580 0800 [Customer Support]
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