[Resolved] Yatra.com — Flight ticket not confirmed but payment deducted
S
Spra605
Apr 9, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
I try to book flight ticket on 5th april 2022 but upi payment successful and debited from my account and ticket not confirmed i was sent email to yatra they told me that wait 48-72 hrs after checking we revert your money but now 110 hrs done but not any email or money received.
Email id : [protected]@gmail.com
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May 14, 2022
Complaint marked as Resolved
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
We are sorry to hear about the issue you faced while making payments on our portal. As checked with the given email id, there is no booking confirmed. Further, we have forwarded the request to check the payment status and will get back to you with an update on the same communication thread within 48-72 working days. Please note if the amount is charged to us the same will be refunded from our end. We appreciate your patience in this.
Thank you for your patience. We would want to inform you that your amount of INR (5082.00) has been refunded from our end in the same mode of payment, kindly note Yatra takes 24-48 hours to process the refund. Further, your bank may take 5-7 working days for the credit to reflect in your account.
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