[Resolved] Yatra.com — For refund of ticket which direct cancelled by airlines

[Resolved] Yatra.com — For refund of ticket which direct cancelled by airlines

T Tarun77377

Dear sir i booked a ticket from Jodhpur to raipur via delhi PNR TEYQIR my flight time is 15:45 from Jodhpur 16:55 reach delhi and 18:00 from delhi to raipur in vistara...but vistara change schedule of delhi to raipur flight from 18:00 to 16:25 but i rach delhi at 16:55 so i not able to attend flight so vistara cancelled my ticket and elegible me for full refund now my ticket is cancelled but...yatra.com have no customer care number and when i mail to them they said they have no information from vistara but actually the ticket is cancelled and they dont checking this and not providing me refund and not replying and mail help me Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Nov 30, 2020 Updated by Tarun77377 This mail also I received from vista about change and than when i talk with customer care of vistara they understand my problem and eligible me for full refund and cancel my ticket but yatra not refunding my booking amount and don’t accept that ticket cancel Verified Support Dec 10, 2020 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded the request to our concerned team to initiate the refund for your booking. We would request you to please allow us 3-4 working days to further address your refund query and solicit your patience. Regards, Yatra Care
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