[Resolved] Yatra.com — Fraudulent charge by Yatra.com Rs 1,11,302

vishvee

May 16, 2022

Website:

yatra.com

I booked an International roundtrip ticket on April 30th - Yatra Reference Number[protected]

I got a confirmation and my card was charged Rs. 1, 11, 302

I got a mail next day that the ticket is unconfirmed and I should put in a refund request. I put in the request on May 1st as soon as I received the mail.

I have not her received the refund despite multiple mails and followups. Customer service folks I have followed up with include Nidhi Thakur, Akshay Garg, Aman Kumar, Divya Arora

Was this information helpful?

No (0)

Yes (0)

Jun 19, 2022

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

May 18, 2022

Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that your refund of INR 111302 has been processed from our end on 01 May 2022. We would request you to kindly connect with your concerned bank for the refund status. Regards, Yatra Care