[Resolved]  Yatra.com — Fund deduction from account but failed at the yatra.com end

Address:Bangalore
Website:Yatra.com

I m using yatra since a long time and I’m came up with a problem. I was booking the flight for the friend and at the time of the payment I have used the upi transfer. I have processed the fund from my bank account it’s been Send and the application redirected me to the payment page again since the amount is been completed from my bank it’s not a small amount it’s 31000/- since we trust the yatra I got this kind of the service..
My email:- [protected]@gmail.com
My mob number:- [protected]

I have composed this email of 20times since 3days
But no one is responsing to me
Every time they are marking as solved and closing my query.. it’s completed that that yatra.com took off my money..
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Aug 6, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Sep 12, 2020
Updated by Ramesh2428
Every time they are marking my Compain as solved

Complaint comments 

Comments

The upi transfer details

Hi, Greetings from Yatra.com ! As we checked you were already in contact with our support team related to your concern/query and required information/details were shared with you against communication Ref No. YA: 26163812. We would like to keep you informed that we are experiencing high volume due to COVID-19 kindly expect a delay in response. Regards, Yatra Care

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