[Resolved] Yatra.com — Hotel Booking at Yatra.com

[Resolved] Yatra.com — Hotel Booking at Yatra.com

S SumanChowdhury_Bangalore from Bengaluru, Karnataka Dec 29, 2021 Dec 29, 2021 This thread was updated on Dec 29, 2021

I had made a booking for hotel c7 in Munnar from 30th Dec '21 to 2nd Jan '22. suddenly on 27th Dec I got an email about cancellation of my hotel booking and refund amount of 6368 after deducting 3184 from the total booking amount. after 1 day I see another email which says I will get 5785 as refund. Their customer care number doesn't work and emailing them can be more frustrating. See the attachments! +3 photos Was this information helpful? No (0) Yes (0)
Feb 4, 2022 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Dec 29, 2021 Yatra Online / YatraTrip.in Customer Care's response Dear Suman, Greetings from Yatra.com! As we checked and found that the booking was canceled online by the guest on 27th Dec 2021 and you were already in conversation with us on the email thread and the required information/ details have been shared with you. Should you require any further assistance feel free to write back on the same email thread for us to check and assist you better. Regards Yatra Care
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