[Resolved]  Yatra.com — Huge Difference in Booking Amount From Yatra and in Actual Airline.

Address:

Thiruvananthapuram, Kerala

I did a booking from Yatra.com for my trip from Kuwait to Trivandrum, India. Unfortunately the amount when compared with the actual airline website of Oman Airlines shows huge differences, the amount charged by yatra is way high than what offered by Oman airlines. Booking Reference Number from Yatra- 270815F83627, 270815F82221.
The amount that yatra is showing in their website during booking was Rs. 22354 each which includes online processing fee as well. So A total of Rs 44708 is the price for my travel. After the booking I happened to check the details of the price in the airline webpage, it shows far less the amount. The website offers the trip at Rs 41794, which is far less than yatra.
Also to add, I chose the service based on the filter option which the site has showing the lowest flight amount with the less number of travel hours. Which gave me the best option of Oman Air and hence my booking of the ticket. Kuwait airways which has direct flights to my location was termed as highly expensive in the website because of the least travel hours. However, when I check kuwait airways website, the actual amount is only Rs 31, 248. I am frustrated. I just faced a huge online scam with one of the best reputed website in india. What a scam.

Jelak Chandran

All the data furnished above is based on my travel search on Aug 28th 2015 for my round trip from Kuwait to India. The date for my travel is 22nd OCT 2015 (From kuwait) with my wife and return trip from trivandrum on 24th Nov 2015.

I need justice. Yatra is a trap in disguise. I contacted their customer service. They are sweet but they are not worried because I already paid them the booking monies.

Please do help get me back my money and also to inform people about the online fraud.