[Resolved] Yatra.com — Misleading and denying of booking after taking the full payment.(Booking ID- S1077065)
M
maddy1307minhas
from New Delhi, Delhi
Address:
Faridabad, Haryana
i made a honey moon booking on the 29th aug for manali for 30th sept - 6 oct for 4star hotel in manali. i made tha advance payment and was confirmed by the executive that the booking will be confirmed . then no body gave me call back or any email for next 15 days. i followed them up for 3 days and ten made the rest of the payment . the gentleman after making the payment i recieved a call the very next day stating that the booking is not confirmed and the booking is full. plaese choose some other 2-3 star hotel which was mentioned as 4 star hotel later on when denied for the same gave an option to move to jodhpur and jaipur. when asked for a compensation for the non booking and this messup for the cancellation. a straight denial stating that this the offer or get your money back.
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Aug 14, 2020
Complaint marked as Resolved
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Thanks for sharing your reference ID. We’ll get back to you shortly. Apologies for the inconvenience.
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