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Yatra Online / YatraTrip.in

Yatra.com — Money Deducted but ticket yet to book

I was trying to book my ticket from Guwahati to Lucknow. But the amount of Rs.8918/- was deducted without booking my ticket.

Kindly refund my amount.
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3 Comments

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Comments

Dear Nabadeep,

Greetings from Yatra.com!

We would like to inform you that we are unable to find the information with the details provided by you.

In order to check if the amount has been charged, we request you to send us the following information.

Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by the bank
Email ID (Used while booking)
Please send us the above details along with your latest bank statement in a PDF format. O

Regards,
Yatra Care
Reply
nabadeep's [Complaint's author] reply, Jun 17, 2023
In reference to your above reply, I have sent the details herewith

Date: 15.06.2023
Transaction through Debit Card
Bank: Assam Gramin Vikash Bank
Amount: Rs.8918.00
Transaction Id: PRCR/WWW YATRA COM/316669063088/1506231829
Email: transaction without login but email put as [email protected]
Can you please tell me the refund status of my money
Reply
I have provided details of my transactions. Please refund the amount as early as possible.
Reply

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