[Resolved] Yatra.com — Money got deducted but ticket not booked neither any transaction details | |||
I have booked two flight tickets from pune to jharsuguda for the date of 26th of september 2020 and the booking done on 7th of september 2020. My money rupees 12200 got deducted in yatra.com and ticket is not delivered neither any failed transaction, pending trasaction or any tranasaction no reflected. Even i did not received any mail or message on my registered mail/mobile no. I tried to reach them out but their customer care no is not able to connect. I have mailed complete issue but till now there is no response from yatra.com. They are cheating and looting money for nothing and they used to do it everytime. I am hopeless and my big amount money is with them. Please i am requesting to https://www.consumercomplaints.in to take necessary and immediate action against them. And guide me to file fraud case againt yatra.com Was this information helpful? | |||
Aug 11, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 12, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Rotsna, Greetings from Yatra.com! We would like to inform you that as per our records your payment has not been charged. The payment made from your account was not materialized. Therefore, there is no refund pending from our end. Regards Yatra Care | |||
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