Yatra.com — Never book anything from YATRA.com | |||
This is regarding my booking confirmation number YAT[protected] I would strongly suggest you guys that DO NOT BOOK ANY HOTELS FROM YATRA.com We have planned our vacation in ooty and booked hotel rooms from yatra.com and got confirmation also After 10 days got call from them saying your booking is cancelled due to unavailability of room. This is peak vacation time and at very short notice they ruin our plan. Now every hotel's rooms are either not available or gone to very high cost. When I questioned why it's cancelled that YATRA customer care lady's tone was so rude that she cut my call saying your booking is cancelled This is the way they talk to their client. PLS DON'T BOOK ANYTHING FROM YATRA.COM they are not professionals Was this information helpful? | |||
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Very Correct.
Reply
Dear Mr Tanwani,
Thank you for taking the time to provide us the feedback on your experience. We have escalated the same to our Team Leads to enable them to take the appropriate action to ensure such instances do not recur. We look forward to have you plan your future travel with us so we can ensure giving finest of our services and improve on our customer experience.
Best Regards
Yatra Care
Thank you for taking the time to provide us the feedback on your experience. We have escalated the same to our Team Leads to enable them to take the appropriate action to ensure such instances do not recur. We look forward to have you plan your future travel with us so we can ensure giving finest of our services and improve on our customer experience.
Best Regards
Yatra Care
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