Yatra.com — No cancellation of tickits

Address:400064
Website:www.yatra.com

I booked my hotel in shirdi for 24th Han 2016.
While booking online ... the check in time of hotels was not specified ... after I booked ... with booking reference number they shown checking time is 12 pm
Now I want to cancel the bookings but there is no such option for that

Please help me asap and bring my money rupees 1764 back to my account as I have not used the booking and want to cancel it.

We are not happy with Yatra .com.
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My Yatra reference number : [protected]

Contact number : [protected]

Dear Gauri,

Greetings from Yatra.com!

Check in time is already mentioned on website and the same can be checked before conformation of the booking. The details are captured under "Read More(Inclusions, Cancellation Policy)". We hope this helps resolve your query, please feel free to contact us again in case of any additional help required.

Should you have any further queries, please contact us at[protected] or write to us at [protected]@yatra.com and we would be happy to assist.

Best Regards,
Yatra Care
Dear Sir,

First thing, on your site, chek in time is not mentioned correctly at the front before booking and secondly
I required to book another hotel there and my room also I didnt get from the already booked hotel only with the reason of chek in time is few hours later ; they told no rooms available.
SO this booking can be told as a FRAUD. Please return my money back. This is a harassment of consumer who is using yatra.com.
I expect, money back as I have not used the facility for which I paid ... as well as I expect call back from you earlist.

My Yatra reference number : [protected]

Contact number : [protected]

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