[Resolved]  Yatra.com — Not able to file TDR and want refund

I have booked the train ticket from www.yatra.com but booked ticket was in waitlisted and after chart prepared booked ticket is in RAC. So i want to cancel the ticket but unable to process that because of chart prepared. Then i have option to file the TDR but it was also failed to file the TDR from Yatra App. Now they denied for the refund.

Required refund of the train ticket due to unable to file the TDR from there app.
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Apr 5, 2022
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2022
Yatra Online / YatraTrip.in Customer Care's response
Dear Mr. Ranjan

Greetings from Yatra.com!

Regret the inconvenience caused, please share the Yatra booking Ref. No and train booking PNR for us to check and assist you better.

Regards,
Yatra Care !
Apr 30, 2022
Updated by lalesh ranjan
Please find the attached mail screenshot. PNR - [protected] and booking reference id[protected]
Still my money is not yet refunded. Also don't have its resolved

Complaint comments 

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Still I haven't received the refund. Please find the attached mail screenshot. PNR - [protected] and booking reference id[protected]

Hi, Greetings from Yatra.com! We would like to inform you that we have received another post on the same query on Twitter on which we are presently looking into. We would continue to work on that post till its resolved to your satisfaction. Best Regards, Yatra Care
Not able to file TDR and want refund

Sukumal Jain
from Harda, Madhya Pradesh

I have booked the train ticket from www.yatra.com booked ticket was confirmed and after chart prepared i was unable to travel . So i want to cancel the ticket but unable to process that because of chart prepared. Then i have option to file the TDR but it was also failed to file the TDR from Yatra App.

Required refund of the train ticket due to unable to file the TDR from there app.

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