[Resolved]  Yatra.com — Not received refund of international flight, waiting for more than 4 months

I advice to never book a International Air India flight from Yatra.com. I booked my flight from Delhi to Sydney (through Bangkok) my Yatra booking reference number was[protected], the flight was scheduled from on 7.12.2021. After getting to the air port, Air India cancelled my flight as transit was not allowed through Bangkok due to increased covid cases, when I asked for a return, they told me to contact yatra.com. Despite contacting them so many times, writing them multiple mails, I still have not got my refund.

Please beware of these corrupt people and company.

It has been more than 4 months since I am waiting for my refund of international flight booked through yatra.com.

Initially it was told to me to wait for 45-60 business days, now its been more than 4 months. Who is responsible for this delay. I can’t see yatra.com making any effort to get money back from airline or they must had received money back from the airline and now not returning it back to me.