[Resolved]  Yatra.com — Not receiving my refund for air ticket cancelled by airline from Yatra

Website:

www.yatra.com

Journey details

Delhi-Bangkon-Sydney
Date of Travel - 7 Dec 2021
YATRA REF NUMBER[protected]
Passenger Name - Sachin Sondhi

I am writing to inform you about my cancelled trip which was from Delhi to Sydney. I booked this flight through yatra on 28Th Nov. 2021. On the day of journey 7th Dec 2021, while i arrived in airport, it was told me that no transit was allowed through bangkok due to Covid. So Airline cancelled the flight. I asked for refund, they told me to contact Yatra for refund.

I have asked so many times about my refund, raised online request for refund on their site, sent multiple e-mails, but everything was useless.

No one has informed about the cancellation of flight. I lost my money, it is very stressful to everytime asking for your hard earned money.

I request you to please look into the matter and do the needful.

Regards
Sachin Sondhi