Yatra.com — refund due to flight cancellation | |
sir
I am shocked to have reply from yatra when I asked for refund.the flight was cancelled by the airlines and it was not me who cancelled.Immediately we approached yatra helpline where we were told that you can apply for refund after the journey is complete.now i am being told that there is no refund applicable.I must say that I had to travel from chandigarh to delhi by taxi.it caused me inconvenience especially to my kids.Now If I am asking for my due refund politely I am being treated this way.Instead I should be asking for a taxi fare from chandigarh to delhi plus a compensation for harassment because of last minute cancellation.I demand an early reply and a sensible solution
Regards Dr Vinish Narang
yatra reference reference num YT13643377
phone number [protected], [protected]
[protected]@yahoo.com Was this information helpful? | |
|
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |
 7 Comments | |
Comments
sir
I got a call from Mr Rahul Kumar from number [protected] who claimed to be yatra officer.He was not aware of the amount paid for tickets/refund.he asked me for debit card details which I refused to give.then he said nothing can be done because he can send amount only if I tell him details.he said that he will send in 300 seconds.
regards
dr vinish narang
[protected]
yatra ref number 13643377
I got a call from Mr Rahul Kumar from number [protected] who claimed to be yatra officer.He was not aware of the amount paid for tickets/refund.he asked me for debit card details which I refused to give.then he said nothing can be done because he can send amount only if I tell him details.he said that he will send in 300 seconds.
regards
dr vinish narang
[protected]
yatra ref number 13643377
Sir
Till date I have not received any communication from you.How much time do you expect me to wait
Regards
Vinish Narang
Till date I have not received any communication from you.How much time do you expect me to wait
Regards
Vinish Narang
i have earlier lodged complaint through this forum around a month ago.immediately yatra personnel came into action and assured that things will be processed in 15 days.it seems that they slept over it.i even reminded them by a mail but no avail.i dont think that I wil use the services I and dont recommend to use their services to anybody
vinish
PNR number--ZOGAKI
[protected]@yahoo.com
[protected]
vinish
PNR number--ZOGAKI
[protected]@yahoo.com
[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
as far as I understand, The person should have been aware of the amount of refund and should be able to send into same account from which I paid.He said that if i told him the debit card number, I will get money in 300 seconds
regards
Dr Vinish Narang
[protected]
yatra ref num 13643377