[Resolved] Yatra.com — Refund for failed transaction | |||||
Yatra reference id [protected] While booking flight ticket from GAU to BLR on 24/10/2016 at 00:26 hrs, transaction failed due to some technical problem. Money for the transaction was debited from my e-Wallet. I contacted 3 times in there costumer care no[protected] and also submitted email complaint in yatra.com, but till date no response from there side. Every time costumer care executive say to give them 24hrs for resolving my problem. Was this information helpful? | |||||
Dec 8, 2016 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 07, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Pritam, Greetings from Yatra.com! Regret the inconvenience caused. Please be informed that booking couldn't confirmed through and refund is under process. It will take 2-7 working days to reflect in your account. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care | |||||
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