Yatra.com — Refund for not utilised service | |||
Sir/Mam I want to complaint against the bus service mentioned in the subject i.e. Prabh Tour and Travels. My departure was scheduled at 8:15 am this morning. I reached at the bording point 15 minutes advance to value the time and show my punctuality. I waited there for an hour patiently but bus did not reach. Meanwhile I tried calling on the given numbers but they were ignored. Nobody picked any of my calls. At last I booked a cab to reach the destination. However, this unprofessional behaviour of this agency made me reach late at my work. I am going to write a feedback of such unethical service provided by a renowned company like you on social media. This caused me distressed and left me in frustration. Unexpectedly poor service by yatra.com as well as Prabh Tour and Travels. Never going to book any ride for my family and myself. I want you to initiate a refund of my ticket cost as soon as possible. Kindly find the attachment for your kind consideration. Regards, Meenu Was this information helpful? | |||
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
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